Why Better Space?

Here at Better Space, we are committed to provide affordable memberships to access excellent facilities, super-fast internet and gain a network of entrepreneurial and employment support. We ask that members ‘give back’ some of their time to support community events to help the next generation of entrepreneurs develop skills and experience right here in Islington. With this in place a positive social impact is made and creates support for local businesses in an inclusive environment where all people are welcome! 

When can I access Better Space?

Better Space is open from 8:30am to 10pm, Monday to Friday, with the Better Space team being onsite from 08:30am until 5:30pm.

Better Space is not open at weekends, unless for pre-arranged bookings. 

Will we have our own access pass to the building?

All members are issued with a Better Space door access pass.

What type of memberships are on offer? How much do they cost?

We currently offer Flexi, Easy & Better memberships. You can find an overview of these packages here, or speak to a member of the team to discuss.

Are any perks included with my membership?

• Free Nemi Teas, coffee machine, biscuits, snacks, and fruit

• Discounts on meeting rooms and event space hire

• Slack community networking access

• Member-only community groups, e.g. Sustainability Circle, Book Club

• Regular community pop ups or wellbeing activities

• Access to events onsite and online

• Lockers, for £15 yearly fee

• Showers

• Basic IT supplies

• Monthly Community Newsletter

• Weekly Members Bulletin

• Essential office supplies/supplies/stationery

• Free subscription to Pioneers Post and weekly newspapers and magazines.

Is there a minimum subscription duration? What is the notice period?

Our contracts are 12 months (rolling monthly billing), but you have a 30-day notice period for ending your membership, and a 5-working day notice period for changing your membership plans.

How do I book a meeting room?

Members can book meeting rooms on our booking platform Nexudus. Better Space operates on a credit usage system. Our meeting rooms require 2 credits per hour which are deducted from your monthly allowance. If your membership does not include any credits or you have used all your credits, hourly rates apply. 

Rooms are available Monday to Friday, but please note that after 5:30pm there will be no technical support. 

Please note that meeting rooms are currently only available to members, and not open to the public.

How do I book a tour?

You can submit an enquiry here, email us at betterspace@cityac.uk or call us on 0207 0400 404.  

We do accept walk in request for tours but suggest enquiring in advance so you receive a tailored experience. 

How accessible is Better Space for wheelchair users?

Better Space has been designed with wide corridors, lifts, double doors and accessible bathrooms, making it accessible for wheelchair use.

What is the internet speed?

Approximately 193.1 Mbps download speed, and 178.1 Mbps upload

Can I bring clients or guests to the space?

Yes, guests are welcome but must be registered on Nexudus. If you’d like them to have a desk for the day, you will be able to purchase a discounted guest pass on Nexudus.

What kitchen facilities do you have?

We have two microwaves, two fridges, a hot water tap and a Vitro X Coffee Machine! Members are welcome to use our plates, cutlery and other handy items, and make the most of our free fruit and snacks.

When can I book the event space for? How much does it cost?

The space can be hired outside of core coworking hours (9am - 6pm) including evenings (according to staff availability). The event space is available for hire by external partners, with discounted rates for Better Space members. To enquire about the lower ground event space please complete the event space enquiry form.

How much does printing cost?

£5 worth of printing credits per month are included in all memberships. Costs are 20p per side colour print and 5p for black & white printing.

Can I leave my laptop at my desk overnight?

Only Better membership (a dedicated desk that is not bookable by anyone else) holders are invited to leave a monitor on the desk overnight – otherwise we run a clear desk policy and ask you to use the lockers for storing your belongings.

Lockers are available for an annual fee of £15 per locker (they are 105cm tall, 48cm wide and 46cm deep).

Is there a shower and somewhere to park bikes?

Yes! We have 2 showers downstairs and there are 8 bike stands just outside our front door (good visibility from within the space).

Can I book half days?

Our platform does not work in half days so any desk-booked visit to the space would equate to a single day pass.

Can I use Better Space’s address for mail and deliveries?

Better Space members may have their post and small parcels delivered to our address between the hours of 7am till 7pm. Members may also register their business address from Better Space, at an affordable fee of £10 per month. Please email betterspace@city.ac.uk to sign up for this service.

What is your pet policy?

Unfortunately, we do not allow any pets in the office. The only animals that are welcome into the space are trained service animals who provide a specific support function to an individual.

Do you provide catering for events?

We can provide recommendations for local catering services, please just as one of the team. We have 60 glasses and tableware that can be used.

Do you have any PC’s or Laptops that I can borrow?

Not at the moment, but watch this space.